Leadership & Management
How civility boosts your professional success
In her TED Talk Christine Porath shows how you can enhance your influence and effectiveness with simple acts of civility in behaviour and speech. In this science-backed talk, she shares surprising insights about the costs of rudeness and shows how little acts of respect can boost your professional success and your company’s bottom line.
Christine Porath is a tenured professor at Georgetown University’s McDonough School of Business. She’s the author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behaviour.
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