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Communication

How to successfully communicate an apology to customers

Health Industry Hub | May 21, 2019 |
[Total: 1    Average: 5/5]

New research reveals a formula for communicating an apology that
increases customer satisfaction and loyalty after a service failure.


News & Trends - Medical Technology

MedTech News - ASO warns against US-style managed care as ACCC looks into buying group

ASO warns against US-style managed care as ACCC considers authorising buying group

Health Industry Hub | June 21, 2021 |

MedTech News: The private health insurers lobby regularly with the Federal Government claiming a crisis of affordability in private health […]

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Digital & Innovation

Healthcare Technology Digital Innovations -

Roche joins ANDHealth to drive growth of digital health sector

Health Industry Hub | June 21, 2021 |

Digital & Innovation: Australia’s decades-long policy of supporting innovation, significant investment into digital health infrastructure, and successful management of the […]

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Digital & Innovation

Baxter launches digital resource for patients with chronic kidney disease

Health Industry Hub | June 21, 2021 |

MedTech News: Baxter Healthcare (Baxter), a global leader in dialysis care, announced today the launch of a new online portal […]

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Digital & Innovation

Healthcare Technology Digital Innovations - Australian consumers to play key role in reimagining virtual health technologies

Australian consumers to play key role in reimagining virtual health technologies

Health Industry Hub | June 21, 2021 |

Digital & Innovation: A first of its kind national survey has been launched to Australian consumers this week, garnering insights […]

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