Communication

How to successfully communicate an apology to customers

Health Industry Hub | May 21, 2019 |
[Total: 1    Average: 5/5]

New research reveals a formula for communicating an apology that
increases customer satisfaction and loyalty after a service failure.


About the author

About the author

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Marketing & Strategy

Marketing & Strategy in Healthcare - Customer-Centric Engagement During COVID-19

Customer-Centric Engagement During COVID-19

Health Industry Hub | April 8, 2020 |

Navigating the multichannel maze in COVID 19 times to engage healthcare professionals (HCPs) and patients has been challenging for most […]

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News & Trends - Medical Technology

MedTech News - Stryker launches limited-release medical bed to support critical needs during COVID-19 pandemic

Stryker launches limited-release medical bed to support critical needs during COVID-19 pandemic

Health Industry Hub | April 8, 2020 |

MedTech News: Stryker has developed a low-cost, limited-release emergency response bed to quickly aid healthcare providers with efficient care during […]

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Medical

Medical News - AMA urges Australians to continue with ongoing medical care amid COVID-19 crisis

AMA urges Australians to continue with ongoing medical care amid COVID-19 crisis

Health Industry Hub | April 8, 2020 |

Medical News: The AMA is urging people to keep a close watch on their ongoing health care and maintenance, and […]

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News & Trends - Pharmaceuticals

Pharma News - App-based delivery service to help Australia’s most vulnerable access medication while in self-isolation

App-based delivery service to help Australia’s most vulnerable access medication while in self-isolation

Health Industry Hub | April 8, 2020 |

Pharma News: MedAdvisor, the technology partner used by 60% of Australia’s pharmacies, has launched its “Uber” for pharmacy delivery services […]

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