Cardinal Health MD on leadership’s new currency in a ‘decade of disorientation’

As healthcare leaders confront a period of accelerating change, Neroli Manning, Managing Director of Cardinal Health ANZ, joins the Health Industry Hub senior leadership series to explore what leadership looks like when strategic clarity must be formed without the comfort of fixed contours.

In her first year at the helm of the ANZ business, Manning reflects on the consequential shifts reshaping the healthcare ecosystem, from the recalibration of stakeholder expectations to the redefinition of value across the care continuum. Framed by the work of University of Sydney leadership researchers Professors Sandra Peter and Kai Riemer, the conversation explores the concept of the ‘Grounded Leader’ navigating a ‘decade of disorientation’.

Within this context, the discussion turns to a defining structural shift in the system, the reconfiguration of trust. As confidence in institutions and leaders faces increasing scrutiny, Manning unpacks what trust looks like in modern healthcare, where credibility is no longer granted by position. She explores how Cardinal Health engages with patients, clinicians and government to challenge perceptions of value.

The conversation also examines the complex challenge of working across difference. As workplaces become more diverse in experience, expectations and perspectives, Manning explores the delicate balancing act of creating coherence without diminishing plurality.

In sharing advice for the next generation of senior leaders, Manning reflects on how to navigate an increasingly unpredictable landscape without being defined by its volatility, and the importance of remaining grounded in purpose even as the external environment continues to shift and reconfigure.

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